Digital Transformation: 5 Key Tips To Success
Are you looking to adopt and integrate technologies to effectively solve your business challenges?
Today, there is considerable buzz around Artificial Intelligence (AI) and its potential to help address today’s challenges. As a result, digital transformation in many industries is now gaining momentum.
With that, there are also valid operational concerns that AI and other technologies will be another overpromised-underdelivered tool that will burden staff workload more and not solve the problems set out to fix.
In this article, you will discover five essential tips for achieving a successful digital transformation, which will effectively address stakeholder concerns and solve issues.
What Is Digital Transformation?
Digital transformation is an ongoing journey to adopt and integrate new technologies across all business areas, continuously evolving to meet the ever-changing expectations of customers and their evolving use of technology.
It involves rethinking your approach to the business process with a consumer-friendly perspective, while simultaneously modifying its operations and culture. As you would with Lean principles for operational excellence, you will start by identifying the value.
“True inventiveness happens when you care about the little problems”
Five Key Tips For Success!
1: Know your goal. What is the desired outcome? Align with business outcomes.
2: Include operations and other stakeholders from the beginning and have their involvement in the design phase.
3: Map the value stream and identify the pain points. Observe their workflows and listen to the people. Will this technology solve these pain points or add to it?
4: Understand the digital literacy level of the consumers and operational staff.
5: Have a Change Management strategy with the project and executive leadership involved.